What are qualifying purchases?
Qualifying purchases must be signature based purchases with a sales associate, internet purchases, phone or mail
order purchases.

Am I eligible to participate in the SouperSaver Rewards Club?
To participate in the club, you must reside in the United States, or Canada.

What SouperSaver products eligible for the SouperSaver Rewards Club?
Any products sold online at www.soupersaver.com or by a SouperSaver sales associate is eligible for points redemption.

How do I enroll in the SouperSaver Rewards Club?
Purchasing items online at www.soupersaver.com will automatically enroll you in the club. Providing a valid email address
on your purchase receipt with a SouperSaver Sales Associate will automatically enroll you in the club. If you are a current
customer of SouperSaver and you would like to enroll or cancel enrollment please click here. Don’t wait – sign up now
and begin earning your Points today!

Is there an annual enrollment fee?
No. There is no cost to sign up for the club and there is no annual membership fee.


Earning Points

How do I earn Points?
You earn two Points for every $1 you spend on qualifying purchases.

Can I purchase Points?
Yes. You can purchase extra Points in 1,000-Point increments for $30 per one thousand. You can purchase Points
online.

Is there a limit on the amount of Points I can earn?
No. There is no limit on the amount of Points you can earn. You can continue to earn Points throughout the year and
carry them forward from one year to the next.

How can I check my Points balance?
Check your Points online at www.soupersaver.com

Do my Points expire?
Yes. Your Points will expire on the last day of the year, 5 years from the end of the year in which they were posted to
your Points account. For example, Points earned in June 2007 will expire on December 31, 2012. We will give you a 90
day notice prior to the expiration date. This notice will be online and sent to you via email.

Redeeming Points

When can I begin redeeming my Points?
You can begin redeeming your Points for awards once the Points appear in your Rewards account balance. Spend your
Points when you earn them or save up for something big.

What can I get with my Points?
The SouperSaver Rewards program offers a wide range of reward options, from cash and gift cards/certificates to
merchandise. To view the possibilities, browse the rewards catalog online or view the entire catalog here. Reward Catalog


How do I redeem my Points for SouperSaver Rewards?
Redeeming Points is fast and easy. You can redeem Points any time online at www.soupersaver.com.

Will my gift cards/certificates have an expiration date and/or any other restrictions?
Each gift card/certificate will contain any applicable expiration date and/or other restrictions.

Are gift card/certificates transferable?
The gift card/certificates are not personalized and may be transferred to anyone you select as a recipient.

Rewards Delivery

Can I have my rewards shipped to an address other than my purchase address?
Yes. Merchandise and gift card/certificate rewards can be shipped to any address you designate as long as it is a valid
street address within the United States, including Alaska and Hawaii (no P.O. boxes or APO/ FPO addresses).

How long will it take for my rewards to be shipped?
Most rewards can be shipped within 48 hours from the receipt of your order. However, some rewards may take up to 8
weeks for delivery. We will email you or send you a postcard if additional time is needed to ship your reward.

Are shipping charges included in my gift card/certificate and merchandise order?
Yes, standard shipping is included at no additional charge. However, there will be a charge for rush shipping.

Customer Service

I lost my card. Will I also lose my accumulated Points?
No. If your card is lost or stolen, your accumulated Points account balance will be retained and your new account will
automatically be enrolled in the program.

My Points balance is incorrect. What should I do?
If you have any questions regarding your Points balance, please click Here to contact SouperSaver Rewards

I never received my gift certificate reward. Will I get a replacement for a lost, stolen or destroyed card?
SouperSaver sends all gift certificate and gift card rewards by First Class Mail, UPS, or other express carrier and we
make every effort to deliver rewards within expected timeframes. Once shipped, however, SouperSaver is not
responsible for any lost, stolen, destroyed, or expired certificates or cards. If your reward has not been received within six
weeks from the date of order, please click here to notify SouperSaver Rewards.

My merchandise reward was damaged when I received it. What should I do?
Please click here to contact  SouperSaver Rewards for assistance if merchandise you received was damaged or
defective.

Why have Points been deducted from my account?
The number of Points in your account will be reduced by the value of any returns or credits and any qualifying purchase
which becomes the subject of a chargeback. Also, transactions made with a lost, canceled, stolen, or fraudulent credit or
check card will be deemed as negative Points.

Who can I contact if I have additional questions?
Please  click here the SouperSaver Rewards Call Center.
What is the SouperSaver Rewards Club?

The SouperSaver Rewards Club was designed with you in mind. This club lets you
earn Points for every purchase made with SouperSaver. Your Points can be used for
your choice of cash back, gift cards/certificates, merchandise and so much more.

What are Points?
Points are earned for every  purchase made with SouperSaver. In order to earn
Points, you must purchase items online at www.soupersaver.com or from one of our
sales associates.
SouperSaver